Tyax Lodge & Heliskiing Job Board
Spa Practitioner
Description
Work for one of Canada’s most unique destinations and check off a bucket list job. Tyax Lodge & Heliskiing is a full service wilderness lodge. We guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.
As a Spa & Massage Practitioner at Tyax Lodge & Heliskiing you are expected to provide exemplary customer service to all guests at all times while maintaining and exceeding the service standards set by Tyax Lodge & Heliskiing. The Spa & Massage Practitioner is responsible for providing massage treatments to the guests, conducting morning stretch classes as well as to care for our spa facilities. Our practitioners work as part of a team and are highly organized, efficient and able to work in a fast paced environment. The responsibilities of the Spa & Massage Practitioner include but are not limited to the following:
WHAT’S IN IT FOR YOU:
- Commission based treatments
- Subsidised, shared townhouse-style accommodation with beautiful mountain views
- Complimentary transfers at the start and end of season
- Three meals per day served in employee cafeteria
- Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
- Employee use of sports equipment: skates, x-country skis, snowshoes, and watercrafts during summer
- Discounts on branded outdoor clothing: Arcteryx, Icebreaker and more
- Employee events
- Be part of a fun and welcoming diverse team from all over the world
- Put money aside for your travel plans and at the same time experience the amazing Canadian wilderness
JOB HIGHLIGHTS:
- Responsible for the daily cleanliness and organization of the facilities: massage rooms, changerooms, yoga room, spa hallway and spa reception area.
- Maintain a clean, hygienic and neat work environment at all times; ensure all equipment is in safe working order
- Exceed guest expectations by providing personalized, efficient and courteous customer service
- Show dedication to making every guest feel welcome in our surroundings
- Provide necessary information to compile complete guest records.
- Perform various massage treatments ranging from relaxation, deep tissue to hot stone while accommodating guest’s needs and creating individualized experiences.
- Providing in-depth knowledge of all products and services available within the Spa
- Monitoring and re-stocking of all massage supplies and products within the Spa
- Answering phone calls with excellent etiquette
- Lead a stretch or yoga class
- Demonstrate safe workplace practices
- Operate according to the policies, procedures, quality standards and services established by the company
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader.
- Willingness to assist other members of the lodge team when needed
QUALIFICATIONS & ATTRIBUTES:
- Must have the proper credentials and certification for bodywork and massage
- Hands-on experience in the massage industry
- 1-2 years’ experience within the hospitality industry is considered an asset
- Able to lead a stretch class or yoga class
- Additional language skills are an asset, but not mandatory
- Must possess excellent communications, interpersonal, organizational and customer service skills and be a team player
- Responsible and dependable with a poised and friendly attitude
- Must have attention to detail and the ability to multitask
- Must be flexible in regards to scheduling and working shifts
- Must be able and willing to live and work in a remote setting
- Having own transportation is highly recommended
PHYSICAL DEMANDS:
- Will be required to be on your feet for extended periods of time and lift, bend and reach
Visa Requirements: Must be legally eligible to work in Canada
Note: Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest experience.